Shipping Policy

Effective Date: 10/04/2025

At Tech Hub, we aim to deliver your electronic components and tools quickly and safely across Egypt. This Shipping Policy outlines how we handle delivery times, fees, and logistics.

1. Shipping Coverage

We currently ship to all governorates in Egypt. If your location is not listed during checkout, please contact us for assistance.

2. Processing Time

  • Orders are processed within 1–2 business days (excluding weekends and holidays).

  • Orders placed after 4:00 PM may be processed the following business day.

  • During high-demand periods, processing may take slightly longer, and we will keep you updated via email or phone.

3. Delivery Time & Carriers

We partner with trusted local couriers to ensure reliable delivery.

RegionEstimated Delivery Time
Cairo & Giza1–2 business days
Alexandria & Delta2–3 business days
Upper Egypt & Canal3–5 business days
Remote Areas5–7 business days

Note: Delivery times are estimates and may vary due to courier conditions, weather, or holidays.

4. Shipping Fees

Shipping costs are calculated at checkout based on your location and order weight. Typical fees:

  • Cairo & Giza: Starting from EGP 35

  • Other Governorates: Starting from EGP 45

  • Free shipping may be available for orders over a specific value (e.g., EGP 1,000) – check banners or promotions.

5. Order Tracking

Once your order is shipped, you’ll receive a tracking number via email or SMS so you can monitor your delivery status in real-time.

6. Delivery Issues

If your package is delayed, lost, or damaged:

  • Contact us within 48 hours of the expected delivery.

  • We’ll coordinate with the courier service and either resend or refund your order based on the situation.

7. In-Store Pickup (Optional)

We offer free in-store pickup from our Tech Hub location.

  • You will be notified once your order is ready (usually within 1 business day).

  • Bring a valid ID and order confirmation to collect.

8. Contact Us

For questions about your shipment, contact:

Tech Hub
Email: info@tech-hubeg.com
Phone: 01070739597
Website: https://tech-hubeg.com