Shipping Policy
Tech Hub delivers electronic components, tools, and other products across Egypt. Here is what to expect when placing an order.
1. Where we deliver
We ship to all governorates in Egypt. If your address is unavailable at checkout, chat with us on WhatsApp before placing your order.
2. Order preparation
Orders are normally processed within 1–2 business days, excluding weekends and public holidays. Orders placed after 4:00 PM may begin processing on the next business day. During busy periods, preparation may take longer; we will keep you informed if your order is affected.
Custom 3D printing and fabrication require a separate production time, agreed when your quote or order is confirmed.
3. Estimated delivery times
The following estimates cover courier delivery after dispatch. Order preparation or custom production time is additional.
| Destination | Estimated delivery after dispatch |
|---|---|
| Cairo & Giza | 1–2 business days |
| Alexandria & Delta | 2–3 business days |
| Upper Egypt & Canal governorates | 3–5 business days |
| Remote areas | 5–7 business days |
These are estimates rather than guaranteed arrival dates. Courier availability, public holidays, weather, and other disruptions may affect delivery.
4. Shipping charges
Your shipping charge is shown at checkout before you confirm your order. It depends on the delivery address and applicable shipping method, and may vary with the parcel’s weight or size. Any free-shipping offer applies only under the conditions displayed for that promotion.
5. Tracking your order
Once your order is dispatched, we provide tracking details by email or SMS where available. If you need an update, contact our team on WhatsApp with your order number.
6. Delayed, missing, or damaged deliveries
If your order has not arrived by the estimated delivery date, contact us promptly so we can check with the courier. If your parcel arrives damaged or contains an incorrect item, keep the packaging and share photos if possible. We will investigate and arrange an appropriate resolution.
For product returns and exchanges, see our Returns & Refunds Policy. Reporting an issue promptly helps us investigate and does not limit your statutory rights.
7. Store pickup
Free store pickup is available when offered for your order. Please wait for confirmation that your order is ready before visiting. Bring your order confirmation and a valid ID. Our team will confirm the collection location and arrangements.
8. Contact us
For help with delivery, include your order number when contacting us: