Shipment Policy
Shipping Policy
Effective Date: 10/04/2025
At Tech Hub, we aim to deliver your electronic components and tools quickly and safely across Egypt. This Shipping Policy outlines how we handle delivery times, fees, and logistics.
1. Shipping Coverage
We currently ship to all governorates in Egypt. If your location is not listed during checkout, please contact us for assistance.
2. Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays).
Orders placed after 4:00 PM may be processed the following business day.
During high-demand periods, processing may take slightly longer, and we will keep you updated via email or phone.
3. Delivery Time & Carriers
We partner with trusted local couriers to ensure reliable delivery.
| Region | Estimated Delivery Time |
|---|---|
| Cairo & Giza | 1–2 business days |
| Alexandria & Delta | 2–3 business days |
| Upper Egypt & Canal | 3–5 business days |
| Remote Areas | 5–7 business days |
Note: Delivery times are estimates and may vary due to courier conditions, weather, or holidays.
4. Shipping Fees
Shipping costs are calculated at checkout based on your location and order weight. Typical fees:
Cairo & Giza: Starting from EGP 35
Other Governorates: Starting from EGP 45
Free shipping may be available for orders over a specific value (e.g., EGP 1,000) – check banners or promotions.
5. Order Tracking
Once your order is shipped, you’ll receive a tracking number via email or SMS so you can monitor your delivery status in real-time.
6. Delivery Issues
If your package is delayed, lost, or damaged:
Contact us within 48 hours of the expected delivery.
We’ll coordinate with the courier service and either resend or refund your order based on the situation.
7. In-Store Pickup (Optional)
We offer free in-store pickup from our Tech Hub location.
You will be notified once your order is ready (usually within 1 business day).
Bring a valid ID and order confirmation to collect.
8. Contact Us
For questions about your shipment, contact:
Tech Hub
Email: info@tech-hubeg.com
Phone: 01070739597
Website: https://tech-hubeg.com
